How often should I have my drains surveyed? +
For most domestic properties, a CCTV drain survey every 3 to 5 years is sufficient to catch problems early. If you have mature trees near your drains, older clay pipes, or a history of blockages, consider annual surveys. You should also commission a drain survey before buying a property — it can reveal expensive problems like collapsed sections or root intrusion that are not visible from the surface.
Can I build over an existing drain on my property? +
Building over or near a public sewer requires a Build Over Agreement from your water company. For private drains, you do not need permission but you must ensure the drain remains accessible for maintenance. Building Regulations require that drains under or near buildings are adequately protected. A CCTV drain survey before and after construction is strongly recommended to prove the drain's condition.
What should I do if my drain is overflowing outside? +
If an external drain or manhole is overflowing, check whether it is a shared drain serving multiple properties. Since October 2011, lateral drains and public sewers became the responsibility of your water company, so contact them first if the blockage is beyond your property boundary. If it is a private drain within your boundary, call a drainage engineer in Gloucester to clear the blockage.
Do slow-draining sinks always mean a blocked drain? +
Not always. A slow-draining sink is often caused by a localised blockage in the waste trap or the pipe immediately beneath the sink — hair, soap scum and grease are common culprits. However, if multiple fixtures are draining slowly or you notice gurgling sounds, the problem is likely further down in the main drain. A drainage engineer in Gloucester can distinguish between a simple waste pipe blockage and a more serious drain issue.
Can I find a drainage engineer near me in Gloucester right now? +
For sewage backups and flooding drains, we prioritise your call as an emergency.
What should I do if sewage is backing up into my home in Gloucester? +
Stop using all taps, toilets and appliances that discharge into the drains immediately. Open windows for ventilation as sewage gases are hazardous. Do not attempt to clear the blockage yourself if raw sewage is involved — it carries serious health risks including E. coli and other bacteria. Call an emergency drainage engineer in Gloucester straight away and keep children and pets away from the affected area.