Emergency Drainage Engineer
Bridgwater& Surrounding Area

Building over or near a public sewer requires a Build Over Agreement from your water company. For private drains, you do not need permission but you must ensure the drain remains accessible for maintenance. Building Regulations require that drains under or near buildings are adequately protected. A CCTV drain survey before and after construction is strongly recommended to prove the drain's condition.

Stop using all taps, toilets and appliances that discharge into the drains immediately. Open windows for ventilation as sewage gases are hazardous. Do not attempt to clear the blockage yourself if raw sewage is involved — it carries serious health risks including E. coli and other bacteria. Call an emergency drainage engineer in Bridgwater straight away and keep children and pets away from the affected area.

A properly equipped drainage engineer should have high-pressure water jetting equipment (typically 3,000+ PSI), a CCTV drain camera for surveys, electro-mechanical cleaning machines, drain rods, and root cutting attachments. They should also carry personal protective equipment (PPE) including gloves, eye protection and waterproof clothing. Be wary of anyone who turns up with just a set of drain rods — they will struggle with anything beyond a minor blockage.

A drain serves a single property and runs from your house to the boundary. A sewer carries waste from multiple properties and is maintained by the water company. Lateral drains — the section connecting your drain to the public sewer — transferred to water company responsibility in October 2011. Understanding this distinction matters because it determines who pays for repairs.

Simple blockages near plugholes can sometimes be cleared with a plunger or drain snake. However, if you have sewage backing up, multiple drains blocked at once, or persistent foul smells, you should call a professional drainage engineer in Bridgwater. Using chemical drain cleaners on severe blockages rarely works and can damage older clay pipes. Professional high-pressure jetting is far more effective and safer for your drainage system.

You are responsible for private drains within your property boundary. Since October 2011, lateral drains (the section that runs from your boundary to the public sewer) and the public sewer itself are the responsibility of your local water company. If a blockage is beyond your property boundary, contact your water company first — they will clear it at no charge. A drainage engineer in Bridgwater can help identify where the blockage is.